DESIGN THINKING IN ACTION – A PERSONAL JOURNEY

Design in Action 的創始人 Stephen Wong 談到了設計思維如何幫助機構識別客戶的服務需求。 「設計思維最大的價值在於讓我們在求問"如何"之前先專注於問"為什麼"，帶我們遠離因踏上錯誤的路徑而或許浪費更多的時間和資源。」 Stephen Wong, Founder of Design Thinking in Action - Asia, talked about how design thinking can help organisations identify the service needs of customers. "The greatest value of design thinking is its focus on asking the 'why' before diving into the 'how', steering us away from the wrong path which may waste more time and resources," said Stephen.